Welcome to CaseDocs
Reliable Affordable & Efficient Medical Record Retrieval
CaseDocs concentrates on managing the entire medical record retrieval process so that organizations can truly grow by delegating tasks elsewhere and maximizing resources.
our history
CaseDocs Record Retrieval was founded in 2016 and is located in Atlanta, Georgia. We specialize in medical record retrieval and workflow maintenance for Insurance companies, Personal Injury, Mass Tort, Workers Compensation and Medical Malpractice law firms. We do this by partnering with healthcare facilities around the nation to deliver protected health information. We understand that the record retrieval process can be time consuming and costly, and we have developed tailored solutions along with advanced technology to make this process easier for you.
Complete Cases
Expert Staff
Automated Record Collection
We are your medical record virtual assistants! The CaseDocs system makes accessing your records quick easy and affordable. Our goal is to provide value and quality from start to finish. Our HIPAA compliant secure portal can be used to manage your request, upload a new request, check request status, download records, pay invoices and more.
Submit Request
Requests can be submitted on the case docs portal 24/7 and are sent the same day.
Request Tracking
The CaseDocs team will follow-up on requests sent to providers every four days. You can check the status of a request by logging in to the portal
Records Received
Once we receive the records, they will be reviewed for quality and uploaded to the portal. You will receive an email notification that the records are available. portal. Records are organized and stored on the cloud-based portal and
can be accessed anytime
Invoice Payment
Payment for records can be pre-paid at the time of the request or after records are received. There is no charge for cancelling a request or for records that are not found.
Streamlined Solutions
This is why our clients choose us
No contractual obligations, no startup or hidden fees
No charge for records that are not found
Affordable rates and flat fee for records
View case status notes in real time
Quality review on all records received
pricing
At CaseDocs, our goal is to offer affordability and quality for the services we provide. Because of this we offer several tiers and payment options for record retrieval services. All requests are charged a fee of $35. There is no fee for cancelling a request or for a “no records found “response.
To inquire about fees and payment options, please contact 678–532-5258 or support@casedocsrecords.com
Upload a request in less than 2 minutes!
30 Day Turnaround Time
HIPAA compliant record retrieval
3.6m provider relationships
Types of records we request
- Hospital Records
- Billing Records
- Rediology reports and Imaging (Imaging can be delivered on CD upon request)
- Ambulance Records/Billing
- Military Records
- Pathology Reports
- Chiropractic Records
- Physical Therapy/Rehab Records
- Surgery Records
- Insurance Records
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Case DOCS
P.O. Box 648 Atlanta Georgia 30331
We are your medical record virtual assistants! The CaseDocs system makes accessing your records quick easy and affordable. Our goal is to provide value and quality from start to finish.